Eunoic

Eunoic SAS Terms of Service

Last updated: May 19, 2025

1. Introduction

These Terms of Service ("Terms") govern your use of our website at https://www.eunoic.com and all related services ("Services") provided by Eunoic SAS ("Eunoic," "we," "us"), a French company based in Paris.

Our Privacy Policy also governs your use of our Services.

By using our Services, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use our Services.

If you have questions, contact us at hello@eunoic.com.

2. Services

Eunoic provides AI-powered sustainability solutions to help organizations improve their sustainability initiatives. Our Services include cloud-based applications and advisory services related to environmental, social, and governance matters.

3. Account Registration

To use certain features, you'll need to create an account with accurate information. You're responsible for maintaining your account security and for all activity under your account.

We may refuse or cancel accounts at our discretion.

4. Subscription Terms

4.1 Billing

We offer various subscription plans, which may be billed annually or as specified during purchase. For multi-year contracts, we may offer discounts, but billing typically occurs annually unless otherwise specified.

4.2 Fee Changes

We may change our fees with notice before your next billing period. Your continued use after a fee change means you accept the new fees.

4.3 Payment

Payment is due within thirty (30) days from the invoice date (Net 30) unless specified otherwise. Unpaid amounts may result in service suspension.

If you dispute charges, notify us within sixty (60) days after the invoice date.

4.4 Taxes

You're responsible for all applicable taxes, excluding taxes on our net income.

4.5 Refunds

Paid subscription fees are generally non-refundable, except as required by law or specified in a separate agreement.

5. Term and Renewal

5.1 Termination

You may terminate your account by contacting hello@eunoic.com. We may terminate or suspend your account immediately if you breach these Terms.

5.2 Data After Termination

Upon termination, we'll make your data available for electronic retrieval for thirty (30) days, after which we'll delete it.

5.3 Auto-Renewal

Subscriptions automatically renew for additional periods equal to your initial term unless you provide notice of non-renewal at least sixty (60) days before the current term ends.

6. Your Content

6.1 Ownership

You retain ownership of all content you submit to our Services ("Your Content"). You grant us only the limited rights needed to provide the Services to you.

6.2 Limited License to Us

You grant us a license to use Your Content solely to:

  • Provide and maintain the Services
  • Address technical or security issues
  • Provide customer support
  • Comply with legal requirements
  • As otherwise permitted in writing by you

6.3 Partner and Consultant Use

If you're a consultant using our Services on behalf of clients, you represent that you have authority to act on their behalf. You remain responsible for all usage and charges under your account, and for ensuring your clients comply with these Terms.

7. Prohibited Uses

You agree not to:

  • Violate any laws
  • Infringe on others' rights
  • Attempt to hack, damage, or interfere with our Services
  • Introduce harmful code
  • Exceed your authorized use
  • Resell or redistribute our Services without our permission

8. Intellectual Property

8.1 Our Property

Eunoic owns all rights to our Services and related materials. Nothing in these Terms transfers ownership to you.

8.2 Your License

We grant you a limited, non-transferable license to use our Services for your internal business purposes only.

8.3 Restrictions

You may not reverse engineer, modify, or create derivative works based on our Services or use them for the benefit of a third party without our permission.

8.4 Feedback

If you provide feedback about our Services, you grant us the right to use it without restriction or compensation.

9. Privacy

Your use of our Services is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

10. Confidentiality

10.1 Definition

"Confidential Information" means all non-public information disclosed by either party to the other.

10.2 Protection

Both parties agree to protect each other's Confidential Information with at least the same degree of care used to protect their own confidential information.

10.3 Exclusions

Information that is public, already known to the recipient, independently developed, or rightfully received from a third party is not Confidential Information.

11. Warranties and Disclaimers

11.1 Service Commitment

We will make reasonable efforts to provide our Services in a professional manner.

11.2 Disclaimer

EXCEPT AS STATED ABOVE, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY. WE DON'T GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY RESULTS WILL BE ACCURATE OR RELIABLE.

12. Limitation of Liability

NEITHER EUNOIC NOR ITS SUPPLIERS WILL BE LIABLE FOR:

  • ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • ANY LOSS OF DATA, BUSINESS, OR PROFITS
  • ANY MATTER BEYOND OUR REASONABLE CONTROL

OUR TOTAL LIABILITY TO YOU WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

13. Indemnification

You agree to defend and indemnify us against any claims resulting from your use of the Services, your violation of these Terms, or your infringement of anyone's rights.

14. Business Relationship

14.1 Mutual Acknowledgment

Both parties agree to permit each other to publicly acknowledge their business relationship.

14.2 No Agency

Neither party has authority to bind the other legally.

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by French law.

15.2 Jurisdiction

All disputes will be resolved exclusively in the courts of Paris, France.

16. General Provisions

16.1 Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between us regarding the Services.

16.2 Severability

If any part of these Terms is found to be unenforceable, the rest remains in effect.

16.3 No Waiver

Our failure to enforce any right doesn't waive our right to enforce it later.

16.4 Assignment

You may not assign these Terms without our consent. We may assign these Terms without restriction.

16.5 Notices

Notices to us must be sent to legal@eunoic.com. Notices to you may be sent to your registered email address.

17. Changes to Terms

We may modify these Terms with notice. Your continued use after changes means you accept the new Terms.

18. Contact Information

Eunoic SAS

34 Avenue des Champs-Élysées

Paris, 75008

France

Email: hello@eunoic.com

Website: www.eunoic.com