Eunoic SAS Terms of Service
Last updated: May 19, 2025
1. Introduction
These Terms of Service ("Terms") govern your use of our website at https://www.eunoic.com and all related services ("Services") provided by Eunoic SAS ("Eunoic," "we," "us"), a French company based in Paris.
Our Privacy Policy also governs your use of our Services.
By using our Services, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use our Services.
If you have questions, contact us at hello@eunoic.com.
2. Services
Eunoic provides AI-powered sustainability solutions to help organizations improve their sustainability initiatives. Our Services include cloud-based applications and advisory services related to environmental, social, and governance matters.
3. Account Registration
To use certain features, you'll need to create an account with accurate information. You're responsible for maintaining your account security and for all activity under your account.
We may refuse or cancel accounts at our discretion.
4. Subscription Terms
4.1 Billing
We offer various subscription plans, which may be billed annually or as specified during purchase. For multi-year contracts, we may offer discounts, but billing typically occurs annually unless otherwise specified.
4.2 Fee Changes
We may change our fees with notice before your next billing period. Your continued use after a fee change means you accept the new fees.
4.3 Payment
Payment is due within thirty (30) days from the invoice date (Net 30) unless specified otherwise. Unpaid amounts may result in service suspension.
If you dispute charges, notify us within sixty (60) days after the invoice date.
4.4 Taxes
You're responsible for all applicable taxes, excluding taxes on our net income.
4.5 Refunds
Paid subscription fees are generally non-refundable, except as required by law or specified in a separate agreement.
5. Term and Renewal
5.1 Termination
You may terminate your account by contacting hello@eunoic.com. We may terminate or suspend your account immediately if you breach these Terms.
5.2 Data After Termination
Upon termination, we'll make your data available for electronic retrieval for thirty (30) days, after which we'll delete it.
5.3 Auto-Renewal
Subscriptions automatically renew for additional periods equal to your initial term unless you provide notice of non-renewal at least sixty (60) days before the current term ends.
6. Your Content
6.1 Ownership
You retain ownership of all content you submit to our Services ("Your Content"). You grant us only the limited rights needed to provide the Services to you.
6.2 Limited License to Us
You grant us a license to use Your Content solely to:
- Provide and maintain the Services
- Address technical or security issues
- Provide customer support
- Comply with legal requirements
- As otherwise permitted in writing by you
6.3 Partner and Consultant Use
If you're a consultant using our Services on behalf of clients, you represent that you have authority to act on their behalf. You remain responsible for all usage and charges under your account, and for ensuring your clients comply with these Terms.
7. Prohibited Uses
You agree not to:
- Violate any laws
- Infringe on others' rights
- Attempt to hack, damage, or interfere with our Services
- Introduce harmful code
- Exceed your authorized use
- Resell or redistribute our Services without our permission
8. Intellectual Property
8.1 Our Property
Eunoic owns all rights to our Services and related materials. Nothing in these Terms transfers ownership to you.
8.2 Your License
We grant you a limited, non-transferable license to use our Services for your internal business purposes only.
8.3 Restrictions
You may not reverse engineer, modify, or create derivative works based on our Services or use them for the benefit of a third party without our permission.
8.4 Feedback
If you provide feedback about our Services, you grant us the right to use it without restriction or compensation.
9. Privacy
Your use of our Services is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
10. Confidentiality
10.1 Definition
"Confidential Information" means all non-public information disclosed by either party to the other.
10.2 Protection
Both parties agree to protect each other's Confidential Information with at least the same degree of care used to protect their own confidential information.
10.3 Exclusions
Information that is public, already known to the recipient, independently developed, or rightfully received from a third party is not Confidential Information.
11. Warranties and Disclaimers
11.1 Service Commitment
We will make reasonable efforts to provide our Services in a professional manner.
11.2 Disclaimer
EXCEPT AS STATED ABOVE, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY. WE DON'T GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY RESULTS WILL BE ACCURATE OR RELIABLE.
12. Limitation of Liability
NEITHER EUNOIC NOR ITS SUPPLIERS WILL BE LIABLE FOR:
- ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
- ANY LOSS OF DATA, BUSINESS, OR PROFITS
- ANY MATTER BEYOND OUR REASONABLE CONTROL
OUR TOTAL LIABILITY TO YOU WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.
13. Indemnification
You agree to defend and indemnify us against any claims resulting from your use of the Services, your violation of these Terms, or your infringement of anyone's rights.
14. Business Relationship
14.1 Mutual Acknowledgment
Both parties agree to permit each other to publicly acknowledge their business relationship.
14.2 No Agency
Neither party has authority to bind the other legally.
15. Dispute Resolution
15.1 Governing Law
These Terms are governed by French law.
15.2 Jurisdiction
All disputes will be resolved exclusively in the courts of Paris, France.
16. General Provisions
16.1 Entire Agreement
These Terms and our Privacy Policy constitute the entire agreement between us regarding the Services.
16.2 Severability
If any part of these Terms is found to be unenforceable, the rest remains in effect.
16.3 No Waiver
Our failure to enforce any right doesn't waive our right to enforce it later.
16.4 Assignment
You may not assign these Terms without our consent. We may assign these Terms without restriction.
16.5 Notices
Notices to us must be sent to legal@eunoic.com. Notices to you may be sent to your registered email address.
17. Changes to Terms
We may modify these Terms with notice. Your continued use after changes means you accept the new Terms.
18. Contact Information
Eunoic SAS
34 Avenue des Champs-Élysées
Paris, 75008
France
Email: hello@eunoic.com
Website: www.eunoic.com